
FamilyCentral is an online system by KinderSystems that helps families apply for childcare assistance quickly and easily. Whether youβre applying for the first time or renewing your application, everything you need is just a few clicks away. As a parent or guardian, you can use Family Central to:
- Apply for subsidized care
- Renew your existing childcare assistance (Recertification)
- Update your household information
The complete process for families applying for subsidy and potentially receiving subsidy is as follows:

π Getting Started as a Family
For step-by-step guides and information on using FamilyCentral, click here.
To access short and quick instructions for common tasks, click below.
π Getting Started as a Caseworker
For step-by-step guides and information on using FamilyCentral, click here.
To access short and quick instructions for common tasks, click below.
Need Help with FamilyCentral? We're Here for You! Our support staff is ready to assist you with any questions or issues.
- π Call: 1-888-829-9258
- π§ Email: familycentralla@kindersystems.com
- β±οΈ Hours: Monday β Friday, 7:00 AM β 9:00 PM CST
Need Help with EdLink? For EdLink support, please submit a ticket and a member of our EdLink team will be happy to help.
- π EdLink Hours: Monday β Friday, 8:00 AM β 4:00 PM CST