Welcome to the Louisiana EdLink Child Care Assistance Program (CCAP) information site.
Training videos, manuals and quick reference cards are available by clicking the tabs above.
This site will frequently be updated. Please continue to check back for additional information.
Webinar Training Information:
Please watch the pre-recorded informational webinar below to learn about the system attendance.
If you are a Parent or Sponsor, please Click Here to watch Sponsor specific webinar.
Live Webinars are no longer being hosted by the LA EdLink CCAP Support Center. If you need any additional training or support, please do not hesitate to contact the support center by email at SupportLA@kindersystems.com or by phone at 1-888-829-9258.
Instructions for when an authorized child is missing from KinderConnect:
- Quick Reference Card for Adding Missing Child Record
- Quick Reference Card for Adding New Sponsor-Linking Child Account
Please be sure to report any missing records in KinderConnect to our support line at 888-829-9258 Monday through Friday from 7:00 AM - 9:00 PM EST.
For KinderConnect - please dial 1-888-829-9258 or email us at supportLA@kindersystems.com for further assistance. Support staff at KinderSystems are available Monday through Friday from 7:00 AM - 9:00 PM Central Time.
For EdLink - please dial 1-877-453-2721 or email us at EdLinkSupport@la.gov and one of our representatives will gladly assist you. Support staff are available Monday through Friday from 8:00 AM - 4:00 PM Central Time.
Additional Contact Information
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